Operations Manager on Interactive TV at Canal+
Consulting mission since November 24th 2015
Among a team operating on Canal+ commercial platforms on both the web and TV, I worked with a webdesigner to the configuration of tools enabling us to update the group’s offers on its own devices and the ISP‘s. I also came to gain new skills by becoming a backup webmaster on lesoffrescanal.fr and on the web customer space.
My main objective with this mission was to evolve and have an experience in e-commerce.
During my time at Canal+, I was able to intervene on a broad spectrum of tasks:
- Animation and management of the subscription tunnels for both prospects and subscribers,
- Set up of the reworking of the prospect tunnel with the new brand guidelines,
- Operational testing of the reworking of the website lesoffrescanal.fr,
- Setup ofA/B tests,
- Organization and realizing operational testings on the tunnels,
- Reporting of bugs and follow up of the corrections,
- Contribution to the evolution of the administrations tools and the tunnels,
- Backup webmastering and operational testing on lesoffrescanal.fr and the web customer space,
- Supervision graphic works for TV display,
- Impact assessment on task load,
- Creation and optimization of tools for task and team management.