Operations Manager on Interactive TV applications

Operations Manager on Interactive TV at Canal+

Canal+ logo

Consulting mission since November 24th 2015

(Nexton Consulting)

Among a team operating on Canal+ commercial platforms on both the web and TV, I worked with a webdesigner to the configuration of tools enabling us to update the group’s offers on its own devices and the ISP‘s. I also came to gain new skills by becoming a backup webmaster on lesoffrescanal.fr and on the web customer space.

My main objective with this mission was to evolve and have an experience in e-commerce.

During my time at Canal+, I was able to intervene on a broad spectrum of tasks:

  • Animation and management of the subscription tunnels for both prospects and subscribers,
  • Set up of the reworking of the prospect tunnel with the new brand guidelines,
  • Operational testing of the reworking of the website lesoffrescanal.fr,
  • Setup ofA/B tests,
  • Organization and realizing operational testings on the tunnels,
  • Reporting of bugs and follow up of the corrections,
  • Contribution to the evolution of the administrations tools and the tunnels,
  • Backup webmastering and operational testing on lesoffrescanal.fr and the web customer space,
  • Supervision graphic works for TV display,
  • Impact assessment on task load,
  • Creation and optimization of tools for task and team management.